Continual improvement from a learning organisation
Every Integra employee understands delivering high quality services tailored to the needs of every individual is fundamental to their role.
Our service is only as good as that experienced by each individual we support, and each partner we work with, in that moment. We recognise we will only be successful if all team members have a commitment to achieving the highest possible quality and to contributing to a learning culture that acknowledges what we are doing well and can do better.
Our local and central managers are responsible for monitoring the quality of delivery of services and for ensuring improvements are addressed on a timely basis.
Integra won the “People Development Prize” and achieved a silver Wales Quality Award in 2012.
The Wales Quality Award is open to all organisations in Wales (public, private and not-for-profit). This is a well respected quality award based upon the application of the EFQM Business Excellence model.
Integra is accredited by Investors in People and was the 3rd organisation in Wales to receive the Bronze award.
Integra was also recognised as a top 100 healthcare employer in 2010.
All of our services are inspected regularly by Care Inspectorate Wales and have had positive recent inspection reports.
Integra provides residential care, domiciliary care and supported accommodation services.
We support clients across South Wales.
Integra welcomes referrals for men and women over 18 with a mental health diagnosis and/or an acquired brain injury.
We have residential care, supported accommodation and outreach services in Cardiff, Carmarthenshire, Neath, RCT and Swansea.
What it's like to work as part of the Integra team.